There are still a lot of unresolved social problems, while abundant community resources remain unutilised. Reappointed as an Intermediary of the Social Innovation and Entrepreneurship Development Fund in early 2020, the Impact Incubator, a one-stop supporting platform that connects social innovation implementers (SIIs) to knowledge, resources and networks relevant to social welfare agencies, social enterprises, philanthropic foundations, business associations and professional bodies. The Hong Kong Council of Social Services operates the Impact Incubator. This platform helps SIIs implement innovative solutions to poverty and social exclusion problems in Hong Kong and drive sustainable impact.

From 2015 to late 2022, the Impact Incubator supported over 170 social innovation projects, which benefitted more than 22,000 beneficiaries. The Impact Incubator also facilitated around HKD100 million of grant funding on behalf of the Social Innovation and Entrepreneurship Development Fund. Social innovation projects at late prototype, start-up, growing and scale-up stages are eligible to apply for the Impact Incubator.